Customer Reviews
At West Thorn Cabinetry & Custom Finishing, we are committed to providing the best possible service and products for all our clients. Read some of the praise our clients have said about us and contact us today to book a consultation.
Would Not Hesitate to Recommend
My husband and I were introduced to West Thorn through a mutual contact over five years ago and we were immediately struck by the professionalism and service of Rob and his crew. We have since worked with Rob on two separate projects in two different homes (a custom-built entertainment / media centre and a custom-built home gym) and we would not hesitate to work with him again. Rob is kind, courteous, professional and personable. He listened openly to us during the design and planning phase and we always felt that, to Rob, our overall satisfaction was his number one priority. He offered solutions that would work within our budget but not jeopardize the finished product. We found his pricing fair and reasonable. His crew finished on time, on budget and with remarkable craftsmanship. I recall thinking ‘you can tell these guys really love what they do’ when I would overhear the crew working. We would not hesitate to recommend West Thorn for any custom wood work needed in a home or business!
— Melanie and Rick D.
Quality Guaranteed
Rob was hired to build and install all my kitchen cabinetry, a floating desk, and an audio room component shelve. Rob was the first cabinet maker to review my kitchen project. I visited three other builder-standard outfits but those turned out to be a disappointing process because of the quality standard. Things picked up when I invested time at two other higher-end kitchen cabinet outfits, but when it came to decision time, I knew who I should hire. Quality, cost, trust, design, schedule, and that instinctual gut-feeling are why I hired Rob McGregor, with no regrets. I strongly recommend you chose West Thorn Cabinets for your next project. Quality Guaranteed.
Best Regards,
— Scott L.
Extremely Professional
“West Thorn did the cabinetry for our complete condo reno - full kitchen, 2 + bathrooms, and total built-ins in the living room, dining room and master bedroom. Rob and team were extremely professional, and customer focused - discussing the minute details of the cabinets with us. We challenged them with some unique cabinetry - and they were able to design and build to our "dream". They were very precise - which is critical with the amount of customization we had and were incredibly easy to deal with. We continue to be thrilled with the work they did. We would recommend them to anyone - with no reservations.”
— Bev S.
Delivered My Dream Kitchen
“We bought a new house and moved in Nov 29, 2019. All good, except we HATED the kitchen. It was oak, old and cabinets were so small, I couldnt fit half my stuff. I called West Thorn Cabinetry, they have delivered my dream kitchen and didnt break my bank. HUGE Thank You to Rob, Bruce and their crew.”
— Jeannie A.
High-quality, Competitively-priced Work
“We would absolutely recommend Rob and his team to anyone who is looking for high quality, competitively-priced work to be completed by people who clearly know and love their craft. What started as a taped-out vision for a library / feature wall was turned into better than imagined reality. We were very impressed by Rob and Bryan's attention to detail, creativity and ability to adjust to site conditions (who knew the walls and ceiling weren't quite level?). We now have a beautiful feature wall that seamlessly goes with the rest of the finishings in the house, and if anymore projects come up we know who we will be calling!”
— Kelsey K.